Definition
An arrival notice is the document the carrier or forwarder sends to inform the consignee that a shipment has arrived or is about to arrive at the destination port, along with charges due and instructions for cargo release.
Why it matters
The arrival notice starts the clock on customs clearance and pickup. It also lists charges that must be reconciled. Acting late on it causes storage and demurrage costs.
How TIO handles it
TIO binds the arrival notice to the job and surfaces the next action: clearance, payment, or pickup.
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